Privacy | Ethics

On-Premise Processing with Robust Venue-Level Safeguards

All facial recognition data is processed exclusively within your venue. By securely maintaining all data on-site, we substantially minimise the risks of unauthorised access, breaches, or external threats. This stringent, venue-specific approach ensures that your sensitive information remains protected within your own facility at all times.

No Tracking or Retention of Unregistered Individuals

Ottica AI technology explicitly does not track, record, or retain information about individuals who have not explicitly registered in our database. Visitors who have not opted into our system remain entirely anonymous, ensuring complete privacy for those who choose not to engage directly with our services.

Anonymous Visitor Handling and Confidentiality

Our system does not tag, assign identifiers, or retain any biometric data about unregistered individuals. Each visit by an unregistered visitor is treated as completely new and anonymous, guaranteeing absolute confidentiality and ensuring there is no potential for recognising or recalling previous visits for unknown individuals.
 

Anonymous Analytics for Enhanced Service Quality

We utilise aggregated and anonymous data solely for improving operational performance and customer experience. All analytical activities are conducted without associating any information with identifiable individuals. This ensures that while our service quality continually improves, your personal privacy remains uncompromised, with data remaining entirely anonymous and separate from individual identities.

Automated Data Deletion (Self-Destruct Feature)

To further enhance security, all facial recognition data stored on-site is automatically and permanently deleted after a pre-defined period (X days). This self-destruct feature ensures timely removal of sensitive data, significantly reducing any risk of unauthorised data retention, access, or misuse.

Site-Specific Data Isolation

For organisations managing multiple locations, we ensure that facial recognition data remains isolated within each specific venue. No data or information is shared or transferred between different sites. This strict isolation further reinforces privacy and reduces any cross-site privacy risks.

Complete Compliance with CCTV Legislation

We diligently adhere to all applicable CCTV and surveillance regulations across multiple sectors. All camera footage is securely stored on-premises and retained only for the legally required duration. Since footage and data never leave the venue, you can confidently rely on our comprehensive compliance and secure handling practices.