Retail · Loss Prevention

Stop loss before it walks in

Ottica AI identifies known offenders the moment they enter, giving your team the seconds they need to act. Every face is matched on-site, against your own watchlist, and never sent to the cloud.

Wireframe figure concealing an item beside a stocked retail shelf, retail loss prevention
Loss Prevention
On-premise
The challenge

Theft is no longer opportunistic — it is organised

Organised retail crime, repeat offenders and internal shrinkage erode margin faster than any single team can monitor manually. By the time a loss is noticed at the register or in a stocktake, the offender is long gone and the same faces return next week. Reactive CCTV review tells you what happened; it rarely helps you prevent it.

Repeat offenders go unrecognised

The same individuals return across visits and stores, but staff turnover and shift changes mean nobody connects the pattern in time to respond.

Manual monitoring does not scale

A wall of camera feeds cannot be watched continuously, and the most costly incidents happen in the moments attention drifts.

Privacy and data-handling risk

Cloud-based surveillance tools raise legitimate questions about where sensitive biometric data is stored and who can access it.

0
on-premise processing
0
biometric data sent to the cloud
<1s
from detection to alert
24/7
continuous monitoring
Capabilities

Built to protect margin, not just record it

Ottica's smart cameras and on-site AI engine form a proactive loss-prevention system that works in real time.

01

Real-time offender alerts

When a watchlisted individual enters, your team receives an instant notification on any device — phone, tablet or back-office screen — so they can respond before an incident occurs.

02

Smart cameras, smarter software

Ottica pairs purpose-built smart cameras with our in-house AI engine. Hardware and software are designed as one system, so detection is sharper and more reliable than analytics bolted onto generic CCTV.

03

100% on-premise processing

All facial matching happens on a local server inside your store. Biometric data never leaves the premises and is never sent to the cloud.

04

Live watchlist synchronisation

Connect your existing offender databases and keep them updated in real time across sites, reducing the human error of manual list-keeping.

05

Internal theft deterrence

Monitor sensitive points-of-loss and high-value zones to deter and detect internal shrinkage without singling out individuals unfairly.

06

Privacy-first by design

Faces that are not on your watchlist are never tagged, tracked or retained. Records are isolated per site and automatically deleted after a configurable retention period.

Outcomes

What retailers gain

  • Earlier intervention on known offenders
  • Reduced shrinkage and stock loss
  • A consistent response across every shift
  • A seamless experience for genuine customers
  • Defensible, privacy-respecting deployment
  • Smart cameras and on-site hardware, installed by our team
FAQ

Questions, answered.

No. Ottica only matches faces against your watchlist. Individuals who are not enrolled are not identified, tagged or retained — the system produces only anonymous aggregate analytics, with everything else automatically deleted after your configured retention period.

Yes. Ottica supplies purpose-built smart cameras and an on-site server, engineered to run our AI together. Our Melbourne team designs the camera placement for your store and installs and tunes the system during onboarding.

Entirely on-premise, on a local server inside your store. Nothing is sent to the cloud, and data is isolated per site so one location's records are never shared with another.

Alerts are delivered in real time — typically under a second from detection — to whichever devices your team uses on the floor or in the back office.

Let's build it

See Ottica protect your stores

Book a walkthrough and we will show you how on-premise facial recognition reduces loss across your network without compromising customer privacy.